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Roos Marketplace Privacy Policy

Effective as of January 9, 2025

Introduction

This Privacy Policy governs the collection of information by Roos Marketplace, LLC dba Roos Marketplace (“we” or “us”) through our websites, applications, mobile features, and other services (collectively, the “Services”), both online and offline. We may combine data collected across our Services. By using the Services, you consent to this Privacy Policy and our Terms of Use.

Types of Information We Collect

We collect personal data (e.g., name, email) that identifies you and treat certain data, such as IP addresses, as personal where required by law. Sensitive data is managed per applicable laws. We may de-identify or pseudonymize data to render it non-personal by aggregating it or removing identifiable traits. De-identified data is used without re-identification attempts, except as permitted by law. Combined personal and non-personal data is treated as personal under this policy.

Data Collection and Sharing

Contact Information (e.g., Name, Email, Address)

Purpose: Process transactions, fulfill orders, deliver Services, administer sweepstakes, send communications, personalize content, manage loyalty programs, ensure security, comply with legal obligations, and facilitate business transactions.

Disclosed To: Advertising partners, affiliates, business partners, social media platforms, order fulfillment providers, technology service providers, customer service vendors, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Advertising partners, social media platforms, business partners.

Payment Information (e.g., Credit Card Details)

Purpose: Process transactions, perform sales audits, enhance Services, ensure security, comply with legal obligations, and support business transactions.

Disclosed To: Payment processors, technology service providers, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Not sold or shared.

Transactional Information (e.g., Purchase History)

Purpose: Fulfill orders, provide support, personalize content, improve Services, manage loyalty programs, ensure security, comply with legal obligations, and facilitate business transactions.

Disclosed To: Advertising partners, affiliates, business partners, social media platforms, order fulfillment providers, technology service providers, customer service vendors, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Advertising partners, social media platforms, business partners.

Audio, Video, and User-Generated Data (e.g., Reviews, Chat)

Purpose: Deliver Services, manage sweepstakes, enhance Services, ensure security, comply with legal obligations, and support business transactions.

Disclosed To: Sweepstakes partners, affiliates, technology service providers, customer service vendors, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Not sold or shared.

Device ID/Interaction Information (e.g., IP Address, Device Model)

Purpose: Deliver Services, personalize content, improve Services, verify identity, ensure security, comply with legal obligations, and facilitate business transactions.

Disclosed To: Advertising partners, affiliates, business partners, technology service providers, sweepstakes partners, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Advertising partners, social media platforms, business partners.

Interests and Preferences (e.g., Search History, Wish Lists)

Purpose: Provide support, personalize content, enhance Services, manage loyalty programs, ensure security, comply with legal obligations, and support business transactions.

Disclosed To: Advertising partners, affiliates, technology service providers, social media platforms, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Advertising partners, social media platforms, business partners.

Loyalty/Rewards Program Information (e.g., Membership Number, Points)

Purpose: Deliver Services, administer loyalty programs, enhance Services, ensure security, comply with legal obligations, and support business transactions.

Disclosed To: Affiliates, technology service providers, customer service vendors, law enforcement, and third parties during business transactions.

Sold/Shared for Targeted Advertising: Not sold or shared.

Additional Data Practices

Third-Party Data Collection

We may obtain data about you from third parties, such as business partners, data providers, public sources, and integrated social media platforms.

Automatic Data Collection

We and our partners use cookies, pixel tags, embedded scripts, and mobile device tools to collect Device ID/Interaction Information (e.g., IP address, device model, usage patterns) for security, analytics, and personalization purposes.

Live Chat

Our Customer Service Chat may record your information and communications to assist you, provide support, improve Services, and for marketing purposes. Do not use this feature if you do not consent.

Photos and Videos

You may upload photos and videos to our Services. We do not use these for facial recognition or biometric purposes, but third parties with whom you share them may apply their own policies.

Third-Party Disclosures

We may share your data with affiliates, business partners, service providers, social media platforms, sweepstakes partners, and third parties during business transactions, as disclosed at the time of collection or with your consent.

Third-Party Advertising and Analytics

We collaborate with third parties for advertising and analytics, who may collect Device ID/Interaction Information. Opt-out options include cookie settings, Global Privacy Controls (GPC), NAI/DAA tools, mobile device settings, and Google/Adobe Analytics opt-outs.

Loyalty Program Disclosures

The Roos Marketplace Rewards Program provides benefits such as points, wish lists, and order history tracking. We process your username, password, and membership data but do not sell or use it for targeted advertising. Deleting your data will terminate your membership, including all associated benefits and points.

Your Choices

You can update your information through account settings. To opt out of marketing communications, use the unsubscribe link in emails, reply STOP to texts, or email privacy@roosmarketplace.com for direct mail.

Security

We implement reasonable measures to protect your data, but no online transmission or storage is completely secure. Use of our Services is at your own risk.

Third-Party Content and Links

Our Services may include links to third-party content or websites. We are not responsible for their privacy practices.

Consent to Data Transfer

Roos Marketplace operates in the U.S. By using our Services, you consent to the transfer, processing, and storage of your data in the U.S. and other jurisdictions, where privacy laws may differ from those in your region.

Intended Audience

Our Services are intended for users 18 and older. We do not knowingly collect data from individuals under 18.

Policy Updates

We may revise this Privacy Policy at any time. Material changes will be indicated by an updated effective date and a notice on the Services. Continued use of the Services after such changes constitutes your consent, where permitted by law.

Contact Us

For inquiries, email privacy@roosmarketplace.com or write to Roos Marketplace, Attn: Legal Department, 91 Boonton Ave, Suite 200, Boonton, NJ 07005, USA.

Jurisdiction-Specific Rights

Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia

Residents of these states may have rights to access, delete, correct, or opt out of data sales and targeted advertising. Submit requests via our designated form. You may also appeal decisions or opt out of sensitive data processing.

Nevada

We do not sell your data as defined by Nevada law. However, you may submit an opt-out request to Roos Market, Attn: Legal Department, 91 Boonton Ave, Suite 100, New York, NY 10001, USA.

California

California residents have additional privacy rights. Refer to our Notice to California Residents for more information.

Canada

Canadian residents may request access to, update, or withdraw consent for data processing. Submit requests via our form or contact us. Additional rights may apply under PIPEDA.