By using www.roosmarketplace.com, you agree to these Terms of Use, Privacy Policy, Return Policy, and all disclaimers on the site. Please review them carefully. Prohibited actions include tampering with the site, misrepresenting user identity, using buying agents, or engaging in fraudulent activities.
Our Privacy Policy, which governs your use of roosmarketplace.com, outlines our practices. Please review it for details.
All content on this site, including text, graphics, logos, icons, images, videos, downloads, and software, is owned by Roos Marketplace or its suppliers and protected by U.S. and international copyright laws.
Roos Marketplace grants you permission for personal use of this site, excluding resale, commercial use, or data mining without express written consent. You may not reproduce, copy, sell, or exploit the site for commercial purposes, frame proprietary content, or use meta tags with Roos Market’s name or trademarks without permission. Unauthorized use voids this permission.
We strive for accurate product images on roosmarketplace.com, but alternate images may be used if correct ones are unavailable. Verify purchases using product specifications, not just images, as colors may vary due to monitor differences. Roos Marketplace is not liable for image quality or related sales issues.
Product pricing and availability may change without notice. Roos Marketplace reserves the right to correct errors in pricing, descriptions, or typographical mistakes, even after an order is placed, and to cancel offers. Returns are subject to our Return Policy if you’re unsatisfied.
Sales and discounts may not apply to all brands, makes, or models. Check your cart for exact discounts. Not all offers can be combined, and qualifying prices exclude delivery or installation fees.
If you find a lower price on an identical in-stock item from an authorized dealer, contact our customer service to match or beat it. The price must include shipping, handling, taxes, and rebates, with competitor details provided in writing. We don’t match special offers, rebates, financing, clearance, used items, or services. Price matching applies only before shipping and cannot be combined with other discounts. We may amend this policy at any time.
Roos Marketplace collects sales tax in states including AL, AZ, CA, CO, CT, FL, GA, IL, NY, TX, and others. Estimated tax is shown at checkout.
Order confirmations do not guarantee acceptance. We may accept or decline orders at our discretion and may require additional verification before processing.
We accept Visa, MasterCard, American Express, Discover, Google Checkout, and PayPal. Cards are charged at placement and non-cancelable.
If your card is declined, we’ll notify you via email or phone. You have 14 business days to provide an alternative payment method, or your order will be canceled.
Orders with mismatched billing addresses will be held for verification. Shipping addresses must be listed as alternate addresses on your card. Unverified orders are held for 14 business days before cancellation. This applies to first-time customers to prevent fraud.
Ensure your billing address and phone number match your credit card. If they don’t, we may require additional verification, such as scanned copies of your card and ID or a small temporary charge for verification.
As a U.S. merchant, we cannot verify international addresses or phone numbers. We require scanned copies of your credit card and ID, and may charge a small amount (under $1) for verification.
Shipping times depend on product availability and credit verification. Orders aren’t processed on weekends or holidays. We’ll notify you of delays, and for backorders, you can choose to wait, substitute, or cancel.
Orders are shipped based on availability and Roos Market’s shipping policies. Review our Help Center for details on shipping times, rates, and policies.
Roos Marketplace provides SMS alerts for orders on (SMS number here). By participating, you agree to these Terms and our Privacy Policy.